Small businesses
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Changes Over Time Quantifiers Action verbs Customer Service Finance JobsQUEStion 1
1/5
What is the first step in starting a small business?
A Hiring employees
B Creating a business plan
C Buying office furniture
QUEStion 2
2/5
How can a small business find new customers?
A Using social media to spread the word
B Advertising on TV only
C By only serving the people it knows
QUEStion 3
3/5
Why is it important for small businesses to understand their competition?
A To find ways to be different and better
B To avoid customers comparing prices
C To copy exactly what they are doing
QUEStion 4
4/5
What should a small business do to keep track of how much money it is making and spending?
A nly check the bank account at the end of the year
B Guess and hope for the best
C Keep a written record of all money in and out
QUEStion 5
5/5
Why is customer service important for a small business?
A Good service means customers come back and tell others
B Only to answer complaints
C It's not important; products sell themselves
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5/5
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